Online Travel and Tourism course
IATA Accredited Training School (ATS)

Explore the world of travel and tourism and maximise career opportunities in this industry
From entry-level travel agent basics to senior management for agencies or tour operations, each course leads to an IATA qualification, recognized internationally by the travel industry. ​
Training ​Developing professionals for tomorrow's air transport industry IATA has developed industry-leading digital training to forge a strong restart for the industry. Courses are available as cost-effective LIVE virtual classroom courses or e-learning.
 
Foundation in Travel and Tourism with Amadeus Diploma (self-study) 
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travellers fulfil necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.
 
This diploma is recommended for:

• Travel agents

• Airline reservation agents

• Tour operators

• Call center agents

Course content
The key topics that are covered during this diploma include:

• The travel and tourism industry and the working environment for travel professionals

• Geography and industry codes

• Travel documents and the airline passenger experience

• Air transport products and services

• Rail, hotel, car rental, cruise and tour products

• Customer service principles

• Airfares and ticketing

• The Amadeus system functionality

 
What you will learn
After completing this diploma you will be able to:

• Advise customers on passport and visa requirements, as well as on travel insurance options.

• Promote services and facilities available to airline passengers during their travel.

• Interpret standard industry codes to plan and reserve travel itineraries.

• Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products.

• Provide good customer service and retain customer loyalty.

• Use the Global Distribution System to make and maintain reservations and issue travel documents.

 
Everybody, fluent in English Language, over 18 years of age, and highly motivated individuals willing to work in an exciting international industry.
Every additional Language is of Advantage (German, French, Luxembourgish)
 
Assessment methods
At the end of each module, a certificate of completion is awarded to those who pass. At the end of the training we will do a final exam for Travel and Tourism Agent Diploma.
Training according to IATA standards.
 
Diploma format / Diploma code: TTTG-05
This is a partner-taught or self-study diploma, which will take you approximately 200 hours to complete, depending on your previous knowledge and experience.
The diploma materials are provided in e-book or printed format. Please choose the format when you register.
You will have 12 months to complete the course and exam (enrollment validity), which starts from the date you purchase the diploma.
The recommended level for this course is Entry-level.
Performance will be based on an examination.
 
Certificate awarded
By successfully completing the examination you will receive the Foundation in Travel and Tourism Diploma.
 
Exam information
Please read the General Information on Self-study exams, and check the Course Edition List for Exams when booking your exam:
 
Method: Online exam with remote supervision
Format: 80 multiple-choice questions. Closed course book
Foldout maps are not permitted
Time Allowance: 2 hours
Passing Grade: 60%
Distinction Grade: 85%
Number of exam attempts: 2